Customer Support
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Telemetry dropouts beyond ~400 m line of sight
Intermittent telemetry dropout when operating beyond ~400 m line of sight from the shore station.
Customer
Port of Rotterdam Authority
Responsible at RanMarine
Logged by
Created
2026-06-22 15:40
Escalated
2026-07-01 09:00
Resolved
—
Conversation & evidence
3 entries
Recommended relocating the shore antenna; customer testing a new mast position this week.
New mast position improved range to ~550 m but dropouts persist beyond that.
Antenna placement options exhausted — needs an RF review of the radio link budget.