Customer Support
RM-0109Open1st lineGreenSoftware
False shallow-water alerts after 4.2.1 update
Operator reports intermittent shallow-water grounding alerts in more than 3 m of depth since the 4.2.1 firmware update. No operational impact yet.
Customer
Dubai Marina Authority
Responsible at RanMarine
Logged by
Created
2026-07-14 07:50
Escalated
—
Resolved
—
Conversation & evidence
1 entries
Asked the operator for a log export; awaiting files.